This privacy policy sets out how we, aquasport.uk /Aquasport Wetsuits uses any information that you give online or over the phone when you use this website. We want to make sure your privacy is protected at all times. If we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement, our obligations, and your rights under the law. You should check this page from time to time to ensure that you are happy with any changes.

If you do not agree with this Privacy Policy, you must stop using this website immediately.

Definitions and Interpretations

The following terms and their meanings are:-

"Making a purchase": This is where you as a customer can set up an account so that you can manage the orders you have created on this site.

 

"Cookie": A small text file that is placed on your computer or mobile device by this site. Cookies allow the site to work. So cookies allow tracking for analytics and allow us to measure the effectiveness of the site. See our Cookie Policy for further details.

 

"GDPR": EU Regulation 2016/679 - The General Data Protection Regulations.

 

"PECR": Privacy and Electronic Communications (EC Directive) Regulations 2003. Also known as "Cookie Law".

 

"Personal Data 

Any data that relates to an identifiable person, directly or indirectly. Where appropriate this incorporates the definitions in the GDPR.

 

Please refer to the Contact Us page on this website for further information about how to contact us either by email or directly on the phone.

Policy Scope

This Privacy Policy covers usage of our website, links within our website. The site my have links to other website content. In which case we do not have any control over how your data is collected, stored or used on these sites. If you have any queries regarding these sites, we recommend you check their Privacy Policy or contact the site owners directly.

 

What we collect

Depending on how you use our website, we will  collect the following information  if you decide to make a purchase:

•   * Your name

•   * Your address and contact information including email address

•   * Your location, such as postcode.

•   * Any other information we may feel relevant to you as a customer, we may contact you in relation to offers etc. You can decline this at any time by asking us to remove your details. either by emailing us or by phone call.

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What we do with the information we gather

All personal data is stored and processed securely and we do not hold this data for longer than is necessary, 

We will comply with our obligations under the GDPR.

Personal data is always used for lawful purposes, either to process your orders when you use this website, returns and refunds, to contact customers and to record business activity as required by law.

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Where is you data kept and and for how long.

Your data is stored in the UK.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We fully comply with the regulations set down by Barclaycard PCI DSS also conducted by Take Payments

Our website is scanned to maintain Compliance- Details can be found using this link, https://www.pcisecuritystandards.org

Your data is kept only for as long as as we require it for the uses outlined above.

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Your Right to Know What We Hold

You have the right to ask us about information we hold about you. Under the GDPR there is no fee for this. You can contact us using the information on the Contact Us page. We will provide you with any and all information we hold about you, in response to that request.

You can also request us to remove any information we hold about you. We will comply with this whenever possible. However we also have requirements by law to retain business data which will include information about who has ordered from our website and any other related transactions. This may include personal data.

If you find that information we hold about you is inaccurate, incomplete or requires changes, please contact us using the details on our Contact Us page we will then update our records.

 

Your Right to Withhold Information

You can access our website at anytime without providing any personal data. However if you complete any contact information or order from our website, we will require to record and store some of your personal information for the reasons stated above.

You may choose to restrict the use of cookies while you are on our website. For more information please refer to our Cookie Policy.

Sharing Your Data

Please note - we do not sell or share your data with any third parties under any circumstances , except for legal reasons.

 

Our site uses Cookies.

Some of the cookies we use are essential to the proper operation of the site. You will be asked to allow usage of these types of cookies. 

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Links to other websites

Our website may have links to other websites which may be of interest to you. You are not required to open these links as part of using this website, but you may find information to assist with your purchase, i.e. supplier of technical information about products we sell on this website. It should be noted that once you have used these links to leave our website,  we do not have any control over 3rd parties website and we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. 

Controlling your personal information

We may use your personal information to contact you or send you any promotional information which we think you may find interesting unless you do not wish this to happen.

•   * Provide and manage access to our website.

•   * Supply products and process orders according to our contract with you.

•   * To allow you to create an account with us to manage your contact details, orders and other information about you.

•   * Contacting you and replying to emails.

•   * Emailing customers with information about us and our products.

•   * We may contact you as a customer, requesting a review after placing an order from us.

• This product review is managed by Trust pilot and is used to enable customers to leave reviews about the service and products that have been ordered using our website. Please note, you are not under any obligation to leave a review, however we apricate feed back so that we know we are doing it right! but it also lets us know if we have got it wrong !

   

 

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